FAQ

What should I bring to training?

Bring your dog's collar (with ID tag), leash, preferred treats, and potty bags. You should also be sure they have relieved themselves before training!

How do i pay for Sessions?

Currently, we are taking payments though Square Appointments! You can pay for your session while booking!

How do i schedule a Session?

You can schedule a session with us by clicking on the "Schedule A Session" tab in the side menu and schedule through our Square Appointments website!

I would like a consultation, what is the price for one?

Consultations, if requested, are free (virtual and in person)!

Can I get a refund for a session I have Cancelled/Missed?

If a session is cancelled at least 48 hours (2 days) before the scheduled time the account will be refunded. After 48 hours a $10 fee will be charged to the account. Missed/Late sessions will not be refunded. Please see "Our 'Pawlicy'" for more information.

How much experience should I have with a dog beforehand?

We recommend spending at least a two weeks with your new dog before going into training.

What is the structure of training sessions

We first start off with an introduction / recap of the last training session

Then we dive straight into training and practice

After we wrap up with a recap session, ending with a play break for the dog!

Do I have to be present while my dog is training?

Yes! You must be present for any and all training sessions. See Our "Pawlicy" for more information.

Can I train multiple dogs in the same session?

Yes! You may bring multiple pets to a session. Each dog will be charged the session price separately.

How long are training sessions?

Training sessions are approximately an hour long but times are flexible based off of the dog and their mindset!

Where is P.A.W.S. University located?

We are located in the Piscataway / New Brunswick New Jersey area.

What time zone does P.A.W.S. university run on?

We are running on Eastern Standard Time EST (New York Area)